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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan Burchett

July 31, 2026

5  out of  5
rating by Susan Burchett
"All the agents at the Walker location are so professional and helpful! Great insurance at a fair price. You always get immediate assistance, no waiting around to hear back."
We responded:
"Susan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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zach little

July 31, 2026

5  out of  5
rating by zach little
"Great staff! Love the new location!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grand Rapids. "
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Kayla Barn

July 31, 2026

5  out of  5
rating by Kayla Barn
"I called the office and was helped super quickly. I spoke to Morgan and she was really nice about the different coverage options I could get. Overall seems like a really friendly office."
We responded:
"Hi Kayla, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kevin J Curtis, Your State Farm Agent "
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Kate Elizabeth

July 31, 2026

5  out of  5
rating by Kate Elizabeth
"Morgan was seriously so helpful with switching me from progressive to State Farm and helped me save money! I couldn’t believe how helpful and kind she was especially since I had been frustrated with progressive already."
We responded:
"Hi Kate, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Grand Rapids.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kevin J Curtis "
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Lex Szucs

July 31, 2026

5  out of  5
rating by Lex Szucs
"Morgan was so helpful and very professional"
We responded:
"Thank you so much for your kind review, Lex!  If you need insurance assistance, we are just an email or call away! - Kevin J Curtis, your State Farm Agent   "
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Ellen

July 29, 2026

5  out of  5
rating by Ellen
"Ashley was so kind and helpful! I don’t understand too much about insurance but Ashley was very patient and explained things very well."
We responded:
"Thank you so much for your wonderful feedback of us here at Kevin J Curtis’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Kevin J Curtis’s Insurance Team "
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So Ko

July 29, 2026

5  out of  5
rating by So Ko
"Best agency in town!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Jessica Foster

July 9, 2026

5  out of  5
rating by Jessica Foster
"So polite and friendly. Super helpful and quick. Honestly the best insurance experience I've ever had, and a great rate too."
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Bruce Day

July 1, 2026

5  out of  5
rating by Bruce Day
"Blake Literally did 99% of it over text message which was super convenient cause I was at work I was able to pop on the phone for 10 minutes and we were off to the races had my proof of insurance in 10 minutes"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kevin J Curtis’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."
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Anthony Steele

June 19, 2026

5  out of  5
rating by Anthony Steele
"We talked with this office about a price quote. Very quick to get back to us. Thank you!!"
We responded:
"Anthony, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kevin J Curtis’s Team!"
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Devin Crapo

June 15, 2026

1  out of  5
rating by Devin Crapo
"Extremely disappointed. I've been with this agency for years and got a fair rate until recently upon getting a new vehicle. So I made the choice to switch. Instead of giving me my refund on half a month of auto they decided they would keep it for a decision they made starting my auto with the new vehicle this last time. It wasn't mentioned to me that because they did something on their own accord when I ended my policy, they could decide if I got my money or not. I couldn't be more upset, agencies go downhill when it's more about money than customer service"
We responded:
"Hi Devin,

Thank you for taking the time to share your experience. I’m truly sorry we didn’t meet your expectations—especially given you’ve been with our agency for years.

We understand how frustrating it is to feel like a refund decision wasn’t clearly communicated. Refunds and any prorated charges can depend on the timing of policy changes and the specific effective dates of coverage when a vehicle is added or replaced. While we may have handled this differently in terms of communication, we want to make sure you have a clear understanding of what occurred and why.

If you’re willing, please contact us directly at 616 453-3276 so we can review your policy change details and confirm the breakdown of the refund/proration. We want the chance to address your concerns and make things right."
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Tim Selgo

June 12, 2026

5  out of  5
rating by Tim Selgo
"The staff at Kevin Curtis' State Farm Agency is always very helpful and very friendly whenever I need something! They go out of their way to resolve any issues!"
We responded:
"Tim, thank you for your wonderful review of State Farm Agent Kevin J Curtis’s Team!"
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Adam Boyd

June 12, 2026

5  out of  5
rating by Adam Boyd
"Awesome service and Blake was very helpful walking me through my options."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kevin J Curtis’s Team! We deeply appreciate your kind words here in Grand Rapids . "
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Shelby Loveland

June 5, 2026

5  out of  5
rating by Shelby Loveland
"Morgan helped with any questions I had and was very patient and kind. Thank you again!"
We responded:
"We appreciate your review, Shelby. We are so happy that you had such a wonderful experience with State Farm Agent Kevin J Curtis’s Team here in Grand Rapids ! "
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Bill Curtis

June 5, 2026

5  out of  5
rating by Bill Curtis
"Tori was excellent to work with. Very professional and really the only reason I switched insurance companies. She made sure that I was getting the best rates and lowered my monthly insurance payment by $250. I would highly recommend any anyone!"
We responded:
"Thanks so much for the amazing review, Bill! We really appreciate your support here in Grand Rapids . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Michael McKinney

May 21, 2026

5  out of  5
rating by Michael McKinney
"Ashley was great she was very helpful very polite and she was very courteous"
We responded:
"Michael, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kevin J Curtis’s Team here in our Grand Rapids office. "
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Ken Sawinski

May 20, 2026

5  out of  5
rating by Ken Sawinski
"Ashley was Extremely friendly and very succinct with all the information I needed and it was quick and simple"
We responded:
"Ken, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kevin J Curtis’s Team here in our Grand Rapids office. "
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Maeve Sullivan

May 8, 2026

5  out of  5
rating by Maeve Sullivan
"Aaryn Jewell at the State Farm office in Grand Rapids is amazing to work with. She’s efficient, professional, and genuinely helpful when it comes to finding the best coverage at a great price. She made the entire process of switching auto insurance feel quick and stress-free. I would highly recommend reaching out to Aaryn if you’re looking to save money and have a smooth, easy experience."
We responded:
"Maeve, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kevin J Curtis’s Team!"
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The Current Mood Podcast

May 7, 2026

5  out of  5
rating by The Current Mood Podcast
"Aaryn was super friendly and helpful. Very efficient!

Great customer service!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kevin J Curtis’s Team! We deeply appreciate your kind words here in Grand Rapids . "
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Eric Zuwala

May 5, 2026

5  out of  5
rating by Eric Zuwala
"Quick and easy to my place insurance on my car."
We responded:
"Thank you for taking the time to leave us a review! We are always here to be as helpful as possible. Have a fantastic weekend."
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Karen Bohn

April 23, 2026

5  out of  5
rating by Karen Bohn
"Very personable people who like to assist. They make sure you understand what you're paying for."
We responded:
"Thank you so much for your kind words! We’re glad to hear that you felt supported and well-informed throughout the process. Helping our clients understand their coverage is very important to us. We appreciate your trust and look forward to assisting you again in the future!"
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Barbara Hill

April 21, 2026

5  out of  5
rating by Barbara Hill
"Ashley Kritzman is wonderful! She is always doing her best to fit my needs and always gets back to me fast! The office staff is also very polite when calling which is not one you see these days !!!! Thank you again forgetting my coverage for auto and renters at a good price !"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Ashley and our office staff have provided you with attentive and courteous service. It’s our goal to meet your needs promptly and make sure you feel confident in your coverage. We truly appreciate your trust and look forward to continuing to assist you with your auto and renters insurance!"
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Kevin Lehnert

April 21, 2026

5  out of  5
rating by Kevin Lehnert
"Super kind, efficient and clear. Very trustworthy and I felt like I was always informed. No stress at all!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear you felt informed and stress-free throughout the process. Providing clear and trustworthy service is very important to us. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Laura Hults

April 16, 2026

5  out of  5
rating by Laura Hults
"Kate is a fantastic employee at State Farm! Would highly recommend State Farm and their customer service."
We responded:
"Thank you so much for your kind words and recommendation! We’re delighted to hear that Kate provided you with fantastic service. We truly appreciate your support and look forward to continuing to assist you in the future!"
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Brian Rumsey

April 16, 2026

5  out of  5
rating by Brian Rumsey
"Very prompt and helpful"
We responded:
"Thank you for your kind feedback! We’re glad to hear you found our service prompt and helpful. We appreciate your support!"