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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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maranda cason

January 3, 2025

5  out of  5
rating by maranda cason
"Ashley was awesome today in helping me get coverage on my vehicle. She was kind and made the process smooth and easy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kim Capman

December 12, 2024

5  out of  5
rating by Kim Capman
"I am a returning client to State Farm. They have always given me the best customer service. Austin is wonderful to deal with no pressure and does not try to push you into any service you do not need. Very attentive and happy to answer all questions. The Kevin Curtis agency goes above and beyond in their customer service client relationships. I highly recommend State Farm and the Kevin Curtis agency especially."
We responded:
"Thank you so much for your glowing review! We're delighted to hear that you've had such a positive experience with our team at the Kevin Curtis agency. Austin truly embodies our commitment to providing exceptional customer service, and we're thrilled that you felt no pressure while working with him. We appreciate your trust as a returning client, and we're always here to assist you with any questions or needs you may have. Thank you for being part of our State Farm family!"
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Lesa Arbogast - McDonough

December 11, 2024

5  out of  5
rating by Lesa Arbogast - McDonough
"IMy agent is Kevin, I just switched over to State Farm. They were able to save me quite a bit of money compared to AAA my last ins.company. The entire process from quote to signing the new policy's was done over my phone and it went so smoothly, Kevin was wonderful. I'm very pleased with my decision to join Kevin Curtis and the State Farm family in Grand Rapids. A++"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Kevin was able to assist you in making the switch to State Farm and that you found the process smooth and efficient. Saving you money while providing excellent service is our top priority. Welcome to the State Farm family, and don’t hesitate to reach out if you need anything in the future! A++ back at you!"
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Isaac Sneyd

December 5, 2024

5  out of  5
rating by Isaac Sneyd
"Kevin was super helpful and made everything clear about starting a new insurance coverage plan"
We responded:
"Thank you, Isaac, we always appreciate the kind words. We are always here to help in any way we can. "
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Anthony Leno

December 5, 2024

5  out of  5
rating by Anthony Leno
"Your office has the most helpful and very personable employees . I feel so comfortable with all of you in the office Ashley is the sweetest and very polite and helpful"
We responded:
"Hi Anthony, thank you so much for your kind words. Ashley and the entire office thanks you for trusting us for your insurance needs. "
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Berriann Bowersox

November 27, 2024

5  out of  5
rating by Berriann Bowersox
"Great service. Very friendly people. I recommend State Farm to everyone."
We responded:
"Thank you Berriann for your review. We appreciate you taking the time to let us know how we are doing. Thank you for choosing us. Have a great weekend! "
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Gabriel Thomas

November 1, 2024

5  out of  5
rating by Gabriel Thomas
"State Farm has very good quotes and their agent Ashley was committed to helping me switch out of my old expensive insurance. Ashley helped me get a good quote with a low premium that best suits me! Thank you Ashley and State Farm"
We responded:
"I am glad we were able to get your a great insurance quote! Thank you for taking the time to leave us a review and feedback. We are always here to help. Have a great weekend!"
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Eric Cunningham

October 29, 2024

5  out of  5
rating by Eric Cunningham
"Ashley was awesome! Great, friendly service!"
We responded:
"Thank you Eric! We appreciate you taking the time to let us know how we are doing. We appreciate the 5 stars. Have a great weekend!"
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Kallie X

October 25, 2024

5  out of  5
rating by Kallie X
"Spoke with Austin today and I must say I'm rather pleased with the outcome. I had found a plan cheaper by like ten bucks but it didn't have nearly the benefits and perks that came with going with state farm!!! If you're looking for insurance and want the most bang for your buck, reach out to Austin. He took great care of me and will also take great care of you!!!"
We responded:
"Thank you for reaching out to our team. I am glad we were able to get you a great policy at an amazing rate. We appreciate you! Thank you for the amazing feedback Kallie. "
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Becca Booher

October 22, 2024

5  out of  5
rating by Becca Booher
"Austin was great to work with! He was able to lower my monthly payment by over $100.00."
We responded:
"Thank you for the feedback Becca. I am glad we were able to save you some money on your insurance. We appreciate you choosing us and are happy to be your insurance provider. "
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Jordan McCaskill

October 3, 2024

5  out of  5
rating by Jordan McCaskill
"Ashley, was very helpful in explaining my coverage options and ways we could adjust things that might help cost wise. She was very informative in regards to my questions about life insurance as well. One of the best customer service interactions I’ve had in a long time."
We responded:
"Thank you Jordan, I really appreciate it. "
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Cammy B

September 26, 2024

5  out of  5
rating by Cammy B
"Ashely was so helpful and friendly. Changing insurance was very easy. Thank you!"
We responded:
"Thank you for that feedback! We are always here to be as helpful as possible. Thank you for the review Cammy. Have a fantastic weekend. "
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Casey Goble

September 9, 2024

5  out of  5
rating by Casey Goble
"Very helpful!"
We responded:
"Thank you Casey for your review. We appreciate you taking the time to let us know how we are doing. Thank you for choosing us. Have a great week! "
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jenny grove

September 5, 2024

5  out of  5
rating by jenny grove
"Ashley was AMAZING! She worked fast and knew what I needed and how to help me in a timely fashion. Will be recommending"
We responded:
"Thank you Jenny! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! "
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Hannah Sorensen

August 21, 2024

5  out of  5
rating by Hannah Sorensen
"I’ve been with this agency a number of years now and I’m continuously impressed with the staff’s willingness to help you out during hard and trying times. Shout-out to Heather specifially! She’s always there to help me out in a pinch and I’m so appreciative"
We responded:
"Thank you Hannah. We appreciate you choosing us and providing us with this feedback. We are always here to help out any way we can. Have a fantastic weekend!"
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Courtney Hoffman

August 20, 2024

5  out of  5
rating by Courtney Hoffman
"Ashley was such a big help in bundling my home and auto insurance. She made the whole process very easy for me, and was quick in responding. I am so pleased with my experience and my prices, I have recommended her to some friends who are looking to switch insurance companies."
We responded:
"Thank you for choosing us for your home insurance and auto insurance. We appreciate the review and feedback. Have a great weekend Courtney!"
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Dianna Brown

August 14, 2024

5  out of  5
rating by Dianna Brown
"I am so happy with the customer service I receive at Kevin Curtis State Farm office. Super friendly and very knowledgeable about all things insurance. And when I had a tree fall on my Jeep they took care of my claim super fast and made my Jeep beautiful again. Avery is awesome and I really appreciate the staff and all they do. And the rates are great 👍"
We responded:
"Thank you Dianna. We are always here for all things insurance. I am sorry you had to deal with a claim, but I am glad we were able to help in this situation. "
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Zeth Hicks

August 8, 2024

5  out of  5
rating by Zeth Hicks
"Thanks to Austin for the help"
We responded:
"Thank you Zeth! We are always here to help. Thank you for choosing us. Have a great weekend!"
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Mike

July 17, 2024

5  out of  5
rating by Mike
"Really really really satisfied in every area. The people I communicate with are so very real helpful and genuine. I live 45 miles away and could have local carriers, but I'm very comfortable with Kevin Curtis's agency and the people thta work with him . Especially the past few years, Parker is the best. Parker gets 5 star kudos."
We responded:
"We appreciate you choosing the Kevin Curtis State Farm team and your loyalty to our team. Thank you so much! We are always here for you. We appreciate you choosing us. Have an amazing weekend!"
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Patricia Noonan

July 8, 2024

5  out of  5
rating by Patricia Noonan
"I had a wonderful experience changing insurance and saved a ton of money from progressive! Austin is great to work with ! Made my day!!"
We responded:
"I am glad we were able to save you some money. It is great to hear that the transition was smooth. We appreciate the feedback and the review. Have a great week Patricia. "
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Scrappers Rescue Corporation

July 8, 2024

5  out of  5
rating by Scrappers Rescue Corporation
"We’ve tried a few other insurance companies to get a cheaper rate. It to be honest we should never have left State Farm. Excellent service, friendly agents, good communication. I’m glad I’m back with them."
We responded:
"Thank you so much for choosing us. We appreciate you sticking with State Farm. We are always here to help and always a call away. We provide our customers with the best experience. We appreciate the review. "
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Cathy Russell

July 3, 2024

5  out of  5
rating by Cathy Russell
"Highly reliable. always make sure I am completely satisfied with everything that I need on my auto insurance plan. always able to help and if they can't figure it out they send me to somebody else who can. I have never had a bad experience with them. I have had insurance through them for a couple years already and plan on staying for a lot longer"
We responded:
"Thank you so much Cathy for this amazing review. We appreciate you choosing us and I am happy to hear about your amazing experience with our team. We hope you stay with us forever. We are always here to help. Have a fantastic weekend!"
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Amy Brandon

July 3, 2024

5  out of  5
rating by Amy Brandon
"Our family has been a customer of Kevin Curtis State Farm since the office opened. Kevin and his staff have always gone the extra mile for us! Every staff member has been friendly and courteous. Thank you for helping us with our insurance needs!!"
We responded:
"Thank you so much! We love being able to go the extra mile for our customers. We want to make sure all your insurance needs are exceeded. We appreciate the review Amy. Have a great 4th of July!"
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Ashley Childers

July 3, 2024

5  out of  5
rating by Ashley Childers
"Parker has been such a joy and made things so easy!"
We responded:
"Thank you Ashley. We appreciate the review and great feedback. We are always here whenever you need us. "
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Christopher Smith

July 1, 2024

5  out of  5
rating by Christopher Smith
"Man insurance is just a bunch of bologna, but at these rates and with the sevice i doesn't suck as bad as usual. Thanks guy's and gals at state farm."
We responded:
"Thank you, Christopher. We don't think insurance is sandwich meat, but we can understand how it can be correlated with insurance bundling just like bundling bread, meat, and cheese for a delicious sandwich. Thank you for taking the time to leave us a review. Have a great week!"