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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Devin Crapo

June 15, 2026

1  out of  5
rating by Devin Crapo
"Extremely disappointed. I've been with this agency for years and got a fair rate until recently upon getting a new vehicle. So I made the choice to switch. Instead of giving me my refund on half a month of auto they decided they would keep it for a decision they made starting my auto with the new vehicle this last time. It wasn't mentioned to me that because they did something on their own accord when I ended my policy, they could decide if I got my money or not. I couldn't be more upset, agencies go downhill when it's more about money than customer service"
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Tim Selgo

June 12, 2026

5  out of  5
rating by Tim Selgo
"The staff at Kevin Curtis' State Farm Agency is always very helpful and very friendly whenever I need something! They go out of their way to resolve any issues!"
We responded:
"Tim, thank you for your wonderful review of State Farm Agent Kevin J Curtis’s Team!"
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Adam Boyd

June 12, 2026

5  out of  5
rating by Adam Boyd
"Awesome service and Blake was very helpful walking me through my options."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kevin J Curtis’s Team! We deeply appreciate your kind words here in Grand Rapids . "
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Shelby Loveland

June 5, 2026

5  out of  5
rating by Shelby Loveland
"Morgan helped with any questions I had and was very patient and kind. Thank you again!"
We responded:
"We appreciate your review, Shelby. We are so happy that you had such a wonderful experience with State Farm Agent Kevin J Curtis’s Team here in Grand Rapids ! "
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Bill Curtis

June 5, 2026

5  out of  5
rating by Bill Curtis
"Tori was excellent to work with. Very professional and really the only reason I switched insurance companies. She made sure that I was getting the best rates and lowered my monthly insurance payment by $250. I would highly recommend any anyone!"
We responded:
"Thanks so much for the amazing review, Bill! We really appreciate your support here in Grand Rapids . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Michael McKinney

May 21, 2026

5  out of  5
rating by Michael McKinney
"Ashley was great she was very helpful very polite and she was very courteous"
We responded:
"Michael, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kevin J Curtis’s Team here in our Grand Rapids office. "
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Ken Sawinski

May 20, 2026

5  out of  5
rating by Ken Sawinski
"Ashley was Extremely friendly and very succinct with all the information I needed and it was quick and simple"
We responded:
"Ken, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Kevin J Curtis’s Team here in our Grand Rapids office. "
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Maeve Sullivan

May 8, 2026

5  out of  5
rating by Maeve Sullivan
"Aaryn Jewell at the State Farm office in Grand Rapids is amazing to work with. She’s efficient, professional, and genuinely helpful when it comes to finding the best coverage at a great price. She made the entire process of switching auto insurance feel quick and stress-free. I would highly recommend reaching out to Aaryn if you’re looking to save money and have a smooth, easy experience."
We responded:
"Maeve, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kevin J Curtis’s Team!"
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The Current Mood Podcast

May 7, 2026

5  out of  5
rating by The Current Mood Podcast
"Aaryn was super friendly and helpful. Very efficient! Great customer service!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kevin J Curtis’s Team! We deeply appreciate your kind words here in Grand Rapids . "
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Eric Zuwala

May 5, 2026

5  out of  5
rating by Eric Zuwala
"Quick and easy to my place insurance on my car."
We responded:
"Thank you for taking the time to leave us a review! We are always here to be as helpful as possible. Have a fantastic weekend."
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Karen Bohn

April 23, 2026

5  out of  5
rating by Karen Bohn
"Very personable people who like to assist. They make sure you understand what you're paying for."
We responded:
"Thank you so much for your kind words! We’re glad to hear that you felt supported and well-informed throughout the process. Helping our clients understand their coverage is very important to us. We appreciate your trust and look forward to assisting you again in the future!"
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Barbara Hill

April 21, 2026

5  out of  5
rating by Barbara Hill
"Ashley Kritzman is wonderful! She is always doing her best to fit my needs and always gets back to me fast! The office staff is also very polite when calling which is not one you see these days !!!! Thank you again forgetting my coverage for auto and renters at a good price !"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Ashley and our office staff have provided you with attentive and courteous service. It’s our goal to meet your needs promptly and make sure you feel confident in your coverage. We truly appreciate your trust and look forward to continuing to assist you with your auto and renters insurance!"
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Kevin Lehnert

April 21, 2026

5  out of  5
rating by Kevin Lehnert
"Super kind, efficient and clear. Very trustworthy and I felt like I was always informed. No stress at all!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear you felt informed and stress-free throughout the process. Providing clear and trustworthy service is very important to us. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Laura Hults

April 16, 2026

5  out of  5
rating by Laura Hults
"Kate is a fantastic employee at State Farm! Would highly recommend State Farm and their customer service."
We responded:
"Thank you so much for your kind words and recommendation! We’re delighted to hear that Kate provided you with fantastic service. We truly appreciate your support and look forward to continuing to assist you in the future!"
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Brian Rumsey

April 16, 2026

5  out of  5
rating by Brian Rumsey
"Very prompt and helpful"
We responded:
"Thank you for your kind feedback! We’re glad to hear you found our service prompt and helpful. We appreciate your support!"
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Shanyn Jewell

March 12, 2026

5  out of  5
rating by Shanyn Jewell
"Aaryn helped me out with a dwelling under construction quote. She was very thorough and made sure to answer any questions I had. Preparing for construction is stressful, and Aaryn made the insurance part very easy to deal with!"
We responded:
"Thank you so much for your kind words! We’re delighted to hear that Aaryn was able to make the dwelling under construction insurance process easier for you during what can be a stressful time. We appreciate your trust in us and are here to help with any future needs!"
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Emily Paulsen

March 6, 2026

5  out of  5
rating by Emily Paulsen
"Great insurance. Morgan was so insightful for exactly what I needed. State Farm rocks"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Morgan was able to provide the insight you needed. Your support means a lot to us, and we’re proud to have you as part of the State Farm family. If you ever need anything else, don’t hesitate to reach out!"
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Doug Elliott

March 6, 2026

5  out of  5
rating by Doug Elliott
"Kat was great to work with over the phone. She answered all of my questions and was very professional."
We responded:
"Thank you for your wonderful feedback! We’re glad to hear that Kat was able to assist you over the phone and provide the answers you needed. We appreciate your kind words and look forward to helping you again in the future!"
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Tre' Jorgensen

March 6, 2026

5  out of  5
rating by Tre' Jorgensen
"Kat was helpful and sweet. We loved working with her."
We responded:
"Kat was helpful and sweet. We loved working with her."
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Carly Ziegler

March 5, 2026

5  out of  5
rating by Carly Ziegler
"My experience with Aaryn has been amazing I couldn't ask for a better representative"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear that Aaryn provided you with exceptional service. We’re lucky to have such a dedicated representative on our team. Please don’t hesitate to reach out if you need anything else!"
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Amanda Norton

February 27, 2026

5  out of  5
rating by Amanda Norton
"Aaryn is awesome she has been patient with me for over a year trying to figure out finances and what works for me and my family. I would recommend her to anyone that need automotive insurance for sure. A#1 rating"
We responded:
"Thank you so much for your kind words and high recommendation! We’re incredibly proud to have Aaryn on our team, and it’s wonderful to hear how patient and dedicated she has been in helping you and your family. Your trust means the world to us, and we’re here anytime you need assistance with your automotive insurance or anything else!"
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Angelina Bradley

February 26, 2026

5  out of  5
rating by Angelina Bradley
"Spoke with Kat and she was so knowledgeable. Answered all my questions promptly. Communication is always most important to me and they hit the nail on The head !"
We responded:
"Thank you for your kind words! We’re so glad to hear that Kat was able to provide knowledgeable and prompt answers to your questions. We agree—clear communication is key, and we’re happy to have hit the mark for you!"
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Tara Dyksterhouse

February 26, 2026

5  out of  5
rating by Tara Dyksterhouse
"Absolutely amazing office and rep !! Helpful ,kind ,and quick! Thanks to Kevin kurtis office !! Rates are great !"
We responded:
"Thank you so much for your wonderful feedback! We’re glad to hear that Kevin, Curtis, and the entire office provided you with helpful, kind, and prompt service. We’re happy you’re pleased with the rates as well! If you ever need anything else, don’t hesitate to reach out."
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Jeremey Anderson

February 24, 2026

5  out of  5
rating by Jeremey Anderson
"Super super super great office Ashley is the best! I stop and start coverage all the time due to weather here in MI so some vechicals I take off and on they get me in and out and always have offered me the best price compared to other insurance offers always just a text away and they get back to you asap! What more could you ask for out of an insurance company 💪🏼"
We responded:
"Thank you, Jeremey! I'm happy to hear that Ashley and our team have been able to assist you efficiently with your coverage needs. It's great to know that our quick responses and competitive pricing make a difference for you. If there's anything else we can do, just let us know!"
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Jean Hayes

February 21, 2026

5  out of  5
rating by Jean Hayes
"Just made the switch from Progressive to State Farm and I couldn't be happier. They saved me money and were very helpful. Kat was the greatest, she was able to get me the best rates, she was friendly, and attentive. She made switching a lot easier than I expected. ❤️"
We responded:
"Thank you, Jean! I'm so glad to hear about your positive experience with our office. Kate is indeed fantastic, and I'm happy she made your transition smooth and beneficial. If you have any questions or need further assistance, feel free to reach out anytime!"