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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jocelyn Ford

Jocelyn Ford

September 19, 2026

5  out of  5
rating by Jocelyn Ford
"I worked with Ashley and she was amazing. She searched and accomplished getting me the discounts that made this a great choice."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Rhonda Jennings

September 18, 2026

5  out of  5
rating by Rhonda Jennings
"Nate was the one that took care of me he did a wonderful job. Very prop and nice , polite, did his job very well . I hope every time I call and have questions or have to pay a bill ect" its him"
We responded:
"Thank you for the 5-star review, Rhonda! We’re proud to serve the Grand Rapids community and truly appreciate your support. "
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Erin Crary

September 18, 2026

5  out of  5
rating by Erin Crary
"Easiest. Service. EVER!!! No endless quote forms, no bots or AI, just a chat with an absolute gem of a person on the other end taking all the stress out of it and getting me right to the bottom line. I get exactly what I ask for quickly and affordably. I strayed to a different company a time or two, but keep coming back because they genuinely have service that's worth it. After this last attempt at saving with a different company, I was bitten with extra costs, but one text later and I was back with State Farm and I'll never leave again. Never thought insurance could feel like home, but they truly are Like A Good Neighbor and they're always there."
We responded:
"Thank you so much for your kind review, Erin!  If you need insurance assistance, we are just an email or call away! - Kevin J Curtis, your State Farm Agent   "
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MJ Stephen Fox

September 16, 2026

5  out of  5
rating by MJ Stephen Fox
"Morgan was great! Friendly and quickly able to address my billing issues immediately. Have worked with Morgan before. Same friendly and abled member of the Curtis team. She’s a keeper!"
We responded:
"Thank you so much for the 5 stars, MJ! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Daedra

September 2, 2026

5  out of  5
rating by Daedra
"Heather was very helpful in helping me understand what was going on and combing my accounts. Heather’s a rock star!!"
We responded:
"Hi Daedra, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kevin J Curtis, Your State Farm Agent "
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Rusty Yonkers

September 1, 2026

5  out of  5
rating by Rusty Yonkers
"I have had State Farm for over two decades now. I started with a different agent, and then moved to Kevin Curtis once the other one had retired. Both agents have been exceptional, and the experience with State Farm in general has been really good also this entire time."
We responded:
"Thank you so much for the 5-star rating, Rusty! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Kevin J Curtis "
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Jody Gantos

August 21, 2026

5  out of  5
rating by Jody Gantos
"Ashley, The Client Sales Specialist was a pleasure to work with. She was knowledgeable, polite, made the process of switching insurance providers easy."
We responded:
"Jody, thank you for the amazing review! Our Grand Rapids insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Kevin J Curtis, your State Farm Agent "
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Wm Senkowski

August 14, 2026

5  out of  5
rating by Wm Senkowski
"Nice job Morgan. Thanks."
We responded:
"Wm, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Grand Rapids insurance team is always here and happy to help. "
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Austin Senkowski

August 14, 2026

5  out of  5
rating by Austin Senkowski
"Great customer service! Real good team here."
We responded:
"Austin, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Maggie L

August 14, 2026

5  out of  5
rating by Maggie L
"Great team"
We responded:
"Thank you for the 5-star review, Maggie! We’re proud to serve the Grand Rapids community and truly appreciate your support. "
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Brittany Mcfall-France

August 7, 2026

5  out of  5
rating by Brittany Mcfall-France
"Tanner you did an amazing job helping me get both my car insurance and life insurance. I really appreciate the time, effort, and care you put into making sure I had the right coverage. Thank you for making the whole process easy and stress-free. I truly appreciate your help and will definitely recommend you to others!"
We responded:
"Thanks so much for the amazing review, Brittany! We really appreciate your support here in Grand Rapids. Just reach out anytime if you need us - we’re here for you. "
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Kathleen Bogaski

August 7, 2026

5  out of  5
rating by Kathleen Bogaski
"Very helpful quick assistance with car insurance!"
We responded:
"Kathleen, thank you for the fantastic review! We’re always here to support you with your insurance needs in Grand Rapids. "
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Susan Burchett

July 31, 2026

5  out of  5
rating by Susan Burchett
"All the agents at the Walker location are so professional and helpful! Great insurance at a fair price. You always get immediate assistance, no waiting around to hear back."
We responded:
"Susan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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zach little

July 31, 2026

5  out of  5
rating by zach little
"Great staff! Love the new location!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Grand Rapids. "
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Kayla Barn

July 31, 2026

5  out of  5
rating by Kayla Barn
"I called the office and was helped super quickly. I spoke to Morgan and she was really nice about the different coverage options I could get. Overall seems like a really friendly office."
We responded:
"Hi Kayla, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kevin J Curtis, Your State Farm Agent "
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Kate Elizabeth

July 31, 2026

5  out of  5
rating by Kate Elizabeth
"Morgan was seriously so helpful with switching me from progressive to State Farm and helped me save money! I couldn’t believe how helpful and kind she was especially since I had been frustrated with progressive already."
We responded:
"Hi Kate, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Grand Rapids.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kevin J Curtis "
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Lex Szucs

July 31, 2026

5  out of  5
rating by Lex Szucs
"Morgan was so helpful and very professional"
We responded:
"Thank you so much for your kind review, Lex!  If you need insurance assistance, we are just an email or call away! - Kevin J Curtis, your State Farm Agent   "
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Ellen

July 29, 2026

5  out of  5
rating by Ellen
"Ashley was so kind and helpful! I don’t understand too much about insurance but Ashley was very patient and explained things very well."
We responded:
"Thank you so much for your wonderful feedback of us here at Kevin J Curtis’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Kevin J Curtis’s Insurance Team "
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So Ko

July 29, 2026

5  out of  5
rating by So Ko
"Best agency in town!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Jessica Foster

July 9, 2026

5  out of  5
rating by Jessica Foster
"So polite and friendly. Super helpful and quick. Honestly the best insurance experience I've ever had, and a great rate too."
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Bruce Day

July 1, 2026

5  out of  5
rating by Bruce Day
"Blake Literally did 99% of it over text message which was super convenient cause I was at work I was able to pop on the phone for 10 minutes and we were off to the races had my proof of insurance in 10 minutes"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kevin J Curtis’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Grand Rapids ."
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Anthony Steele

June 19, 2026

5  out of  5
rating by Anthony Steele
"We talked with this office about a price quote. Very quick to get back to us. Thank you!!"
We responded:
"Anthony, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kevin J Curtis’s Team!"
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Devin Crapo

June 15, 2026

1  out of  5
rating by Devin Crapo
"Extremely disappointed. I've been with this agency for years and got a fair rate until recently upon getting a new vehicle. So I made the choice to switch. Instead of giving me my refund on half a month of auto they decided they would keep it for a decision they made starting my auto with the new vehicle this last time. It wasn't mentioned to me that because they did something on their own accord when I ended my policy, they could decide if I got my money or not. I couldn't be more upset, agencies go downhill when it's more about money than customer service"
We responded:
"Hi Devin,

Thank you for taking the time to share your experience. I’m truly sorry we didn’t meet your expectations—especially given you’ve been with our agency for years.

We understand how frustrating it is to feel like a refund decision wasn’t clearly communicated. Refunds and any prorated charges can depend on the timing of policy changes and the specific effective dates of coverage when a vehicle is added or replaced. While we may have handled this differently in terms of communication, we want to make sure you have a clear understanding of what occurred and why.

If you’re willing, please contact us directly at 616 453-3276 so we can review your policy change details and confirm the breakdown of the refund/proration. We want the chance to address your concerns and make things right."
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Tim Selgo

June 12, 2026

5  out of  5
rating by Tim Selgo
"The staff at Kevin Curtis' State Farm Agency is always very helpful and very friendly whenever I need something! They go out of their way to resolve any issues!"
We responded:
"Tim, thank you for your wonderful review of State Farm Agent Kevin J Curtis’s Team!"
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Adam Boyd

June 12, 2026

5  out of  5
rating by Adam Boyd
"Awesome service and Blake was very helpful walking me through my options."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kevin J Curtis’s Team! We deeply appreciate your kind words here in Grand Rapids . "